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Codes are single-session and case-sensitive. Make sure the session is still open on the creator's phone and that you're typing the code exactly as shown. If the session was completed or abandoned, ask your partner to start a fresh one and send the new code.

Moments come from photos that carry GPS data. Screenshots, saved images, and photos taken with location off are skipped. Check Settings → Privacy & Security → Location Services → Camera on each phone, and note that older imported libraries sometimes lost their location data along the way. Even so, every pair gets their closest approaches — the Ships in the Night section is never empty.

Typical scans finish in about a minute; very large libraries can take a little longer on the first run. Keep the app in the foreground during a scan, and make sure you're on Wi‑Fi or a solid connection — metadata upload is small, but a flaky connection can stall it. If it stalls past five minutes, force-quit and reopen; the scan resumes rather than restarting.

Reveals transfer in the background and retry automatically on failure. Have both of you reopen the results screen — it refreshes shared photos on focus. If a specific photo repeatedly fails, it's retried individually without blocking the rest; give it a moment or tap reveal again.

Open your results and use Revoke shared photo on the photo you want back. It is removed from your partner's view. Note that anything a person has already seen or screenshotted is beyond any app's reach — reveal at your own pace.

Start a new session at any time — old sessions are yours to abandon. For full removal of your data from our servers, follow the steps on Delete your data or email privacy@havewemetapp.com.

The person who created the session can edit the met date from the results screen. Your moments re-sort automatically, and your partner sees a note that the date changed.

Have We Met? runs on iPhone with iOS 16 or later. Both participants need the app installed on their own phone.